Privacy Policy

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, use our services, or contact us for support.

• Account information (name, email, password)
• Business information (company name, industry, size)
• Usage data (how you interact with our platform)
• Communication data (support tickets, feedback)

2. How We Use Your Information

We use the information we collect to provide, maintain, and improve our services:

• To provide and operate our services
• To send you technical notices and support messages
• To communicate with you about products and services
• To monitor and analyze trends and usage
• To detect and prevent fraud and abuse

3. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties except as described in this policy. We may share your information with service providers who assist us in operating our platform, conducting business, or providing services to you.

4. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. We use industry-standard encryption for data transmission and storage.

5. Data Retention

We retain your information for as long as your account is active or as needed to provide you services. We will also retain and use your information as necessary to comply with legal obligations, resolve disputes, and enforce our agreements.

6. Your Rights

You have certain rights regarding your personal information:

• Access and update your account information
• Request deletion of your personal data
• Opt out of marketing communications
• Request a copy of your data

7. Cookies and Tracking

We use cookies and similar tracking technologies to collect and use personal information about you. You can control cookies through your browser settings, though this may affect your ability to use certain features of our service.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your personal information wherever it is processed.

9. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last updated" date.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at privacy@onlozap.com or through our contact page.